Contact & Support

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📮 Contact Information

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Purpose	Email	Average Response Time
General inquiries	[e-mail]	≤ 24 business hours
Press & Media	[e-mail]	≤ 48 h
Business opportunities	[e-mail]	≤ 48 h

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🛠️ Technical Support

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• Help Center – quick-start guides and tutorial https://www.orypton.com/help

• Live Chat – floating widget on our website (Hours: 09 : 00 – 18 : 00 UTC +2, Monday–Friday)

• Issue report – send details to [e-mail]

  Please include screenshots, transaction hash (if applicable), and a step-by-step description.

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🔐 Security & Vulnerability Disclosure

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If you discover a critical vulnerability in our smart contracts or infrastructure:

1. Do not disclose it publicly.

2. Send an encrypted email to [e-mail] (PGP key in our repo).

3. Our team will respond within 24 h and coordinate responsible remediation.

Valid findings may qualify for rewards under our Bug-Bounty Policy (see Audits & Security section).

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📱 Social Networks

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• Instagram

• X (Twitter)

• YouTube

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🌐 Community Channels

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• Telegram

• Discord

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Safety notice: Orypton staff will never ask for your seed phrase, private keys, or 2FA codes. If you receive a suspicious message, forward it to [e-mail] immediately.