Contact & Support

📮 Contact Information

Purpose
Email
Average Response Time

General inquiries

info@orypton.com

≤ 24 business hours

Press & Media

press@orypton.com

≤ 48 h

Business opportunities

business@orypton.com

≤ 48 h

🛠️ Technical Support

  • Help Center – quick-start guides and tutorial https://www.orypton.com/help

  • Live Chat – floating widget on our website (Hours: 09 : 00 – 18 : 00 UTC +2, Monday–Friday)

  • Issue report – send details to support@orypton.com

    Please include screenshots, transaction hash (if applicable), and a step-by-step description.

🔐 Security & Vulnerability Disclosure

If you discover a critical vulnerability in our smart contracts or infrastructure:

  1. Do not disclose it publicly.

  2. Send an encrypted email to security@orypton.com (PGP key in our repo).

  3. Our team will respond within 24 h and coordinate responsible remediation.

Valid findings may qualify for rewards under our Bug-Bounty Policy (see Audits & Security section).

📱 Social Networks

🌐 Community Channels

Safety notice: Orypton staff will never ask for your seed phrase, private keys, or 2FA codes. If you receive a suspicious message, forward it to security@orypton.com immediately.

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